Privacy Policy

Our Commitment to Privacy

At The Porterhouse, we respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We provide this explanation about our information practices to show you our commitment to protect your privacy. By visiting porterhouse.com.hk, you are accepting the practices described in this Privacy Policy. This Policy may change, and use of information that we gather now is subject to the Privacy Policy posted on the website at the time of use.

Collection and Use of Information.

Any information which you provide to us on the website or otherwise is used for such purposes as fulfilling orders, responding to requests, improving our product offerings, communicating with you and statistically analyzing site usage. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features.

E-mail Communications.

The Porterhouse confirms every purchase and shipment with an e-mail to every customer with a valid e-mail address. From time to time as necessary, additional e-mails may be sent to the customer to confirm details of a specific transaction.

Release of Information.

Customer information is shared outside of The Porterhouse only in the following circumstances:

• Agents: We employ other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending mail, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
• Business Transfers: As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that The Porterhouse or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
• Legal Protection: We release account and other personal information when we believe release is appropriate to comply with law; enforce our agreements; or protect the rights, property, or safety of The Porterhouse or others.
• With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.